Cobblewright

Request account deletion

Last updated: November 3, 2026 · Policy version IPS-754

Account deletion is handled by support after verifying that you own the account. You do not need an active subscription to submit a request.

Sending a request does not immediately delete anything or cancel billing. Support will confirm ownership and the billing position before completing a destructive action.

Before requesting deletion

Export any production and Office documents you need to keep using the available export formats. Deletion includes account-level Office documents as well as Project documents.
If you have a subscription, open Account → Manage billing and cancel renewal. If you cannot sign in or open billing, explain that in your request so support can help resolve it.
Submit the request from your account email. Never include your password or payment-card details. We will verify the request before deleting data.

Open deletion request form

You can also email support@indieproductionsuite.com with the subject “IPS account deletion request”.

What deletion covers

Once ownership and billing are resolved, an authorized administrator can revoke account sessions, remove private uploaded files and working documents, and delete the login account. Deletion removes access to the account's stored production work and cannot be undone through the application.

Some accounting, security, trial-abuse and administrative records may need to remain, and backup/provider retention can differ. Support will explain relevant exceptions. See the Privacy Policy for more information.

Keep the account but stop payments

Use subscription cancellation instead of deletion if you want to stop renewal without requesting permanent removal of your account. See Cancellation & refunds.

Contact Cobblewright at support@indieproductionsuite.com or use the support form. The service is operated by Cobblewright LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.